For Sellers

We sell quality properties across the price range and across Eden. The benefits of our approach include:

• Inclusive fees – what we quote is what we cost – no extras but excellent service.
• Regular contact – we keep in touch, creating opportunities, encouraging buyers to view and letting you know how things are going.
• Expert advice - we’ll give you clear advice on property valuation, preparation, presentation and selling. Our Sales Director, Helen, conducts or supervises all negotiations and our MD, Nick, has over 20 years’ experience as a property lawyer and guides clients on legal aspects.
• Local locations – we have a prominent town centre sales office in Penrith, serving the whole of Our Area, with staff who know that area well; also a centrally located window display in Kirkby Stephen, with a local viewing representative, where our staff operate by prior appointment.
• Professional presentation - whatever the value of your house, we invest in the best quality photography and sales brochures. If we don’t think a property is worth that investment then we won’t agree to sell it – simple as that.
• Online marketing – from our own easy-to-use website to Rightmove listings (the biggest property website in the market), targeted email alerts and developments such as Street View links and Land Registry boundary plans.

We know our market and we know what buyers are looking for. If we can work with you to value your property well and present it as its best, together we can achieve a great deal. Contact us now on 01768 869000 or 017683 72855 to arrange a valuation visit.

For Buyers

We sell quality properties across the price range and across Eden. The benefits of our approach include:

• Local locations – we have town centre sales offices in Penrith and Kirkby Stephen with staff who know their areas well.
• Professional presentation – we invest in the best quality photography and sales brochures so that you can see what a house has to offer from the word go, online or in print. We include online tools such as Street View links and Land Registry boundary plans wherever we can and, whatever their price, we only take on properties if they’re worth that investment in marketing – simple as that.
• Clear communications – you can customise Eden online with your own criteria, knowing that we’ll send through email alerts on properties that match your needs but we’ll also make sure you know about anything out of the ordinary that might fit you too. That combination of online systems and personal service is how we work.
• Regular contact – we keep in touch, letting you know about new properties coming up for sale that might suit you and gathering your feedback on what you’ve seen already.
• Expert advice - we’ll give you clear advice on the properties we sell, local communities and facilities. Our very able Sales Director, Helen, conducts or supervises all negotiations and our MD, Nick, has more than 20 years’ experience as a property lawyer. All aimed at helping you achieve your move.

If we can work with you to discuss the details of your needs and preferences, we’ll then aiim to find you your ideal property in Eden. Please contact us on 01768 869000 or 017683 72855 to find out more.

Privacy

This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Eden Estate Agents Limited ('Eden') is committed to ensuring that your privacy is protected and will treat all information held about you in accordance with this policy, current UK Data Protection legislation and Internet best practice.

The information we collect and how we use it

When you register with our web site in order to receive news, information or property details we need to know your name, email address, and contact telephone numbers, area in which you are interested and property criteria of interest.

We gather this information to allow us to process your registration and provide you with the appropriate information, requested by you.

From time to time we may provide your information to our customer service agencies, for research and analysis purposes, so that we can monitor and improve the services we provide. We, or our agents and sub-contractors, may contact you by post, email or telephone to ask you for your feedback and comments on our services.

How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Eden takes the security and privacy of its customers' personal information extremely seriously. We have strict internal procedures which cover the storage, access and disclosure of your information.

Sale of business

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers, and any prospective purchaser and their advisers, and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to Eden changes, for example, if you change your email address, name or payment details, or if you wish to cancel your registration, please update your account on our website or sending an email to penrith@edenestateagents.co.u or by sending a letter to Eden Estate Agents Limited, 1 Little Dockray, Penrith, Cumbria CA11 7HL.

Your consent

By submitting your information, you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Cookies

A “cookie” is a small text file stored on your computer by a web server. The information it stores is used to identify you and help you navigate through our site. We use cookies to obtain information as to how you use our site, improve your on-line experience, and to personalise your browsing on repeat visits.

If you are concerned about cookies, you are able to configure your web browser to reject all cookies, or to alert you before a cookie is loaded on to your computer. If you do choose to do this you may find your experience of our website is hindered.

Access to Data

Under the Data Protection Act 1998, you have a right to be told what personal information we hold about you. If you would like to make a request to view the information we hold, please write to the Eden Estate Agents Limited, 1 Little Dockray, Penrith, CA11 7HL. A fee may be payable.

How to contact Eden

We welcome your views about our web site and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to penrith@edenestateagents.co.uk

Terms & Conditions

1. General

This is the website of Eden Estate Agents Limited ("Eden") a private limited company registered in England and Wales under registration number 05351187. Our registered office is at 1 Little Dockray, Penrith, Cumbria, CA11 7HL. Eden Estate Agents is the trading name of Eden.

2. Hosting

This website is operated by Eden but hosted on our behalf by a third party.

3. Disclaimer

Eden provides this website on an “as is” basis. Whilst we take steps to ensure that all content is correct and timely, we provide it for information only and cannot guarantee its accuracy. We reserve the right to change the information presented at any time and without providing notice. Information on this website should be treated as opinion rather than fact.

The content on this site is for general information purposes only and should not be considered, or treated, as a substitute for professional advice. No warranty, express or implied, is given as to its accuracy and we do not accept any liability for error or omission.

We do not guarantee that the site will be uninterrupted or without delay or that it will be error- free or virus free. We will not be liable if, for any reason, the site is unavailable at any time or any period.

As the viewer, you are solely responsible for the use to which you put this website. Eden is not liable for any loss that you may incur as a result of the content of this website.

4. Intellectual Property Rights

All intellectual property rights, including trademarks, domain names, name and logos are the property of Eden or other third parties. Users and visitors acquire no proprietary interest in any of the services, content, materials or other rights and are prohibited to use or reproduce them in any way.

5. Copyright

The materials contained on this website are the copyright of Eden or other third parties. Permission is given to electronically copy, and print in hard copy, portions of our site solely for your personal use. No other use of the materials published on this website is permitted without the prior written consent of Eden.

6. Links

This website may contain links and hypertext links which take you to another website where we do not have control. These links are provided solely for your convenience and Eden is not responsible for the content of any such website.

7. User Information

By using our website you agree that we may collect, store, and use information about you in the manner set out in our Privacy Policy.

8. Access

Eden reserves the right at its sole discretion to deny users access to all or any part of the website without notice and/or to refuse to provide the service to any user that is in breach of these terms and conditions.

9. Changes

Eden may revise the content of our website, including our services, and these terms and conditions, at any time and without notice. Any changes to these terms and conditions will be shown on our website, and by using our site following such changes you will signify that you agree to be bound by the revised terms and conditions.

10. Applicable Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of English courts.

11. Important Information

Our property particulars do not represent an offer or contract, or part of one. The information given is without responsibility on the part of the agents and seller(s) and you should not rely on the information as being factually accurate about the property, its condition or its value. Neither Eden nor anyone in its employment or acting on its behalf has authority to make any representation or warranty in relation to this property. We have not carried out a detailed survey, nor tested the services, appliances or fittings at the property. The images shown may only represent part of the property and are as they appeared at the time of being photographed. The areas, measurements and distances are approximate only. Any reference to alterations or use does not mean that any necessary planning permission, building regulation or other consent has been obtained. The VAT position relating to the property may change without notice. Information regarding a property on our website may be changed at anytime.